Terms and Conditions

These terms and conditions set out the basis on which you can visit the Lindy Hop Shop website, and buy goods through our online store via internet, mail order or telephone.

Please read through these terms and conditions carefully before using this website.
Please read our Privacy Policy regarding your personal information.

This website is owned and operated by All Your Dance Needs Ltd
Registered office: 22 Bessingby Road, Ruislip, Middlesex, HA4 9BX.
Registered number: 3963986 in England and Wales. VAT number: 752558610.

We aim to process all enquires and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion.

We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.

 

How your order is processed
After you have placed an online order with us, we will send a confirmation email of that order to your designated email address.

If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email or telephone as soon as possible, and refund where necessary.

 

Availability
All orders are subject to availability. Our confirmation of order acceptance is not a guarantee of delivery. If we are unable to deliver the goods ordered, we will tell you as quickly as possible and a full refund will be given. 

Shoes can take 4-6 weeks to come in especially if the factory do not have them in stock.  If your order is urgent please let us know.  As soon as we receive the shoes we send them First Class Recorded Delivery for UK orders and AirMail for all other orders.

 

Returns
We make every effort to ensure that your order is carefully despatched to you, however if you have any cause for dissatisfaction with your goods you may return them.

You must advise us within 14 days of receiving your goods that you want to return them.  Items must be returned in their original condition, unused within 14 days of notification.
We will refund your purchase price, excluding postage unless the items are faulty, where a full refund will be given including postage.

We advise customers to return goods via recorded delivery, as we cannot be held responsible for any goods that may be mislaid during postage. 
We do not pay for return postage. 
There will be an additional postage charge for sending out a replacement.

Shoe exchanges will only be accepted for an incorrect size within the same style, on the condition that the shoes have not been worn unless by prior written agreement with the Lindy Hop Shop.

We do not accept returns on:

  • Any goods that have been ordered or manufactured to clients specification unless by prior agreement with Lindy Hop Shop.
  • Footwear that has been worn off the carpet (unless by prior agreement with the Lindy Hop Shop)
  • Orders outside the UK

You may return goods by contacting the Lindy Hop Shop by email, phone or post, stating clearly the reason given for returning goods.

When posting the return items remember to include your invoice number, name, address, phone number and email address and send it to:

For all items coming from outside the UK please make it clear on the label or any customs declaration these items are returned items.

Returns Department
Lindy Hop Shop
22 Bessingby Road
Ruislip
Middlesex
HA4 9BX
United Kingdom


Refunds will only be given if Lindy Hop shop feel that the customer has adhered to the returns policy.

 

Order Cancellation
You may change your mind and cancel your order for a refund or exchange within 14 working days after having placed your order (we do not refund the cost for shipping after the goods have been dispatched).

 

 

Use of the Lindy Hop Shop Website

Ownership of rights
All rights, including copyright, in the text, graphics are owned by, or licensed to, Lindy Hop Shop.

You are not permitted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its contents without prior permission from the Lindy Hop Shop.

 

Accuracy of content
We have made every effort to ensure that the products are fairly described, that the product information is correct, and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery.

 

Damage to your computer
Lindy Hop Shop make every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website, and to protect from anything that may damage it.

 

Password and security
If you use the site, you are responsible for maintaining the confidentiality of your account and password, and also for ensuring that unauthorised access to your account is prohibited. You should take all necessary steps to ensure that your information is kept confidential to you. If you have reason to believe that this may have been compromised, please contact us immediately.

 

 

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